Frequently Asked Questions
Everything you need to know about bringing quality home.
What is the standard shipping timeframe for home decor items?
Most orders are processed within 2-3 business days. Depending on your location, standard shipping typically takes 5-7 business days for delivery within the continental United States.
Do you offer international shipping?
Currently, The American Gringo specializes in domestic shipping within the U.S. and Canada to ensure the fastest delivery and safest handling of our home goods.
What is your return policy for furniture and accessories?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition. Please note that custom-made or oversized furniture may be subject to a restocking fee.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to the carrier's website so you can monitor its progress in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products covered by a warranty?
Yes, all of our home products come with a one-year limited manufacturer's warranty that covers defects in materials and workmanship under normal household use.